Frequently Asked Questions
Everything you need to know about shopping with Team Grow.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please visit our Returns Center to start a claim.
Are my payment details secure?
Yes, we use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Apple Pay for a secure checkout experience.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly from our carrier's website.
Do you offer bulk or wholesale discounts?
Team Grow provides tiered pricing for large orders. Please contact our support team with your requirements to receive a custom quote.
What should I do if my item arrives damaged?
If your order arrives in less than perfect condition, please contact us within 48 hours of delivery with photos of the damage so we can arrange a replacement or refund.